You will find helpful information for troubleshooting TV picture or signal quality issues at www. If the problem does not clear up, please feel free to chat with us at www. We will try to resolve any complaints you have concerning the quality of our signals promptly and efficiently. We will respond to your report of a service interruption no later than 24 hours after you notify us, except in extraordinary circumstances or where conditions are beyond our control. We will respond to your report of other service problems no later than the next business day after you notify us. We may need access to your home in order to correct a service related issue. If a service call is required it will be scheduled at a time convenient to you. If you are dissatisfied with our resolution of your service problem, you may contact your local franchising authority to discuss the problem with your service. If your local franchise authority information is not listed on your bill, please call us at XFINITY for the name and address of your local franchising authority.
Where can I access the Xfinity Assistant?
You can contact the customer service representative of Comcast calling Comcast's helpline phone numbers. Currently you can call only US numbers. Account , Gift Card , Website. Pros: When it works its good, Internet speed, Internet service, When it works right, Internet when it works. Comcast Corporation is a telecommunication company. It was founded by Ralph J.
What\'s the Xfinity Assistant?
As we all adjust to new ways of working and living in light of COVID, we know Comcast plays an important role in helping you stay connected — to families, workplaces, schools, entertainment and to the latest news and information. We appreciate your patience as we implemented new guidelines to help keep you and our teammates safe and healthy. We have taken the following actions to protect our people and you as we work around the clock to keep you connected:. Increased Access and Speeds for Internet Essentials. We also offered eligible university students who live in our service areas and need internet service a Visa prepaid card worth about two months of internet service. No upfront fees, no installation costs. We opened all Xfinity WiFi hotspots located in businesses and outdoor locations across the country, and we want you to continue to take advantage of them for free — including non-Xfinity Internet subscribers. For a map of Xfinity WiFi hotspots, visit www. We know our services are important now more than ever, and during this stressful time, we have not disconnected Internet service for any of our customers who are struggling to pay their bills during this period.
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